Meet MONSGA — Smart. Powerful. Effortless Cleaning. Free Shipping on All Orders! 🚚💨

FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How long will it take to ship my order?

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

My tracking number isn’t working

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

I need help with a late order

Orders typically ship within 5 to 10 business days. For international orders, transit will take an additional 1 to 2 weeks.

If your order has not arrived after 10 business days (domestic) and 20 business days (international), please contact our team, we are happy to assist.

What type of payments do you accept?

We accept Visa, Mastercard as well as Paypal.

When will my card be charged?

Just after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information when you checkout and purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

About MONSGA – Smarter Cleaning, Stronger Living

At MONSGA, we design intelligent cleaning solutions that make everyday life simpler, cleaner, and more efficient.
Our mission is straightforward — to merge powerful performance with smart technology, helping homes around the world stay spotless with zero effort.

From our high-suction robot vacuums to our cordless stick vacuums, every MONSGA product is built with precision engineering, long-lasting durability, and human-centered innovation. We believe cleaning shouldn’t be a chore — it should be a seamless, automated experience that gives you back your time and energy.

Driven by innovation and guided by real customer needs, MONSGA stands for:

Performance You Can Trust – Industry-leading suction, extended battery life, and reliable operation.

Smart Technology – App, voice, and AI control systems for a fully automated clean.

Design for Everyday Living – Quiet, efficient, and built to handle pets, families, and modern homes.

We’re not just creating vacuum cleaners — we’re redefining what a smart home clean looks like.

MONSGA — Where Power Meets Intelligence.

WORLDWIDE SHIPPING

Ship anywhere, rates at checkout

SEE OUR REVIEWS

With an average of 4.8 stars!

24/7 SUPPORT

Customer care is here to help

SECURE PAYMENT

Payment options available

Frequently Asked Questions (FAQs)

What makes MONSGA vacuums stand out?

Can I control my MONSGA vacuum with my phone or voice?

How long does the MONSGA vacuum run on a single charge?

What warranty does MONSGA provide?

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